Nigel Hill, previously the Chief Executive of The Leadership Forum Netherlands, responsible for showing you how to understand how customers perceive your organisation and whether your performance meets their expectations. He runs the fundamentals of customer satisfaction programmes, to ensure that it will provide reliable measures and actionable outcomes.
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Sir J. Ukemenam PhD, FRS
Team Lead
Our team is led by Sir J. Ukemenam PhD, FRSM, a criminologist with extensive industry connections and experience in the…